DISCOUNTS
CITY CABINETS offers the same SALE prices to every customer that submits an order
regardless of trade affiliation. We do not offer any further discounts
other than the sale prices listed on our website. See below for current
specials:
Discounts are available on a per order basis (i.e. multiple orders cannot be combined to quality for discounts)
Orders over $5,000 receive FREE SHIPPING *contiguous USA only
Orders over $10.000 receive 5% off the total order cost (FREE SHIPPING included)
Orders over $20,000 receive 7.5% off the total order cost (FREE SHIPPING included)
Orders over $30,000 receive 10% off the total order cost (FREE SHIPPING included)
SHIPPING
Large Orders
Large
freight orders over $2000 typically ship complete, in single, or
multiple pallets. *We may ship the long millwork pieces (crown molding,
base molding, toe skins, etc) via FedEx ground separately from the bulk
of the order as they may be too long to fit into the freight pallet.
Stragglers parts may be held back from shipping in rare instances when
parts do not pass quality control. These parts will ship via Fedex
Ground when they are completed and have passed our quality control
standards.Pallets will be encased in a wood crate for protection during
delivery. The freight carrier will be instructed to call and schedule an
appointment for dropping off the order at a convenient time for the
customer. When large freight orders are delivered to residential
addresses, a lift gate service may be required in order to unload the
pallet from the delivery truck. The freight and lift gate charges are
included in the shipping charge quoted by the website at checkout. The
shipment will be taken off the truck and left on a driveway within 10 ft
of the liftgate. Once the shipment is delivered, it is the
responsibility of the customer to protect the cabinets from weather and
exposure that may damage the contents (heat, cold, water, blunt force,
etc).
Most orders over $1500 will be shipped via freight on
single or multiple pallets. Pallets will be encased in a crate for
protection during delivery. The freight carrier will be instructed to
call and schedule an appointment for dropping off the order at a
convenient time for the customer. When large freight orders are
delivered to residential addresses, a lift gate service may be required
in order to unload the pallet from the delivery truck. The freight and
lift gate charges are included in the shipping charge quoted by the
website at checkout. The shipment will be taken off the truck and left
on a driveway within 10 ft of the liftgate. Once the shipment is
delivered, it is the responsibility of the customer to protect the
cabinets from weather and exposure that may damage the contents (heat,
cold, water, blunt force, etc).
Disclaimer:
*Empty pallets and packaging materials such as plywood, cardboard,
and foam are to be discarded by the customer at the customer's expense.
*In some cases additional charges may apply due to an inaccessible
delivery address, island/rural deliveries (where there is no road to the
delivery address), rural, multi-level apartment/condo buildings,
deliveries to the city of New York, and various other obstacles. The
customer will be responsible for coordinating and paying for additional
services required to deliver the order.
Damage to Freight
In the event
of a damaged pallet, DO NOT REFUSE THE FREIGHT. This may cause
unexpected delays in the completion of your project. All damage is
covered under warranty. Any parts that are damaged and therefore cannot
be used toward the project will be replaced in a timely manner by CITY CABINETS. Please email customer service to start a claim.
*In some
cases additional charges may apply due to an inaccessible delivery
address, rural deliveries, multi-level apartment/condo buildings, and
various other obstacles. The customer will be responsible for
coordinating and paying for additional services required to deliver
their order.
Small Orders
Smaller orders under
$1500 typically ship via FedEx Ground. These orders ship as soon as each
component is completed. This means you may receive up to four
shipments; cabinet cases along with the the hardware in one shipment,
millwork in another shipment, drawer boxes in the next, and cabinet
doors in another. We record which portion of the order ships in the
order notes. Your order notes can be viewed by logging into your
account.
Hawaii:
Shipping City Cabinets to Hawaii is available! City will ship
projects directly to the dock on most of the Hawaiian islands. The
pallet/pallets will be delivered to the dock and placed in WILL CALL.
The customer is responsible for picking up the order from the dock and
delivering to the final destination. Shipping rates for Hawaii are
listed below:
Freight shipping charge to Hawaiian Islands is a flat rate based on your order total as shown here:
Order Cost
| Shipping Cost | | $5k-$10k | $1,000 | | $10k-$20k | $2,000 | | $20k-$40k | $3,000 | | $40k-$60k | $4,500 | | $60k+ | $6,000 |
WARNING TO HAWAII CUSTOMERS.
Replacement parts, damaged parts, missing hardware, including parts that
have to be remade due to errors made by Barker will be shipped to the
original shipping address in the continental USA or the dock in HAWAII
(the original dock where you picked up your freight order). Shipping of
the replacement parts from the dock to your project address in HAWAII is
the sole financial responsibility of the customer, even if City Cabinets is at
fault. Please consider this before placing your order, as remakes do
happen from time to time with custom products.
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